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Berco Furniture Solutions Warranty Information

All items manufactured by Berco carry a conditional LIFETIME guarantee against manufacturing defects for as long as the original purchaser owns them.  The following are exceptions from the lifetime warranty:

  • One-year warranty on laminate self edges, veneer tops, soft-molded edge tops, rainbow and quarry resin tops
  • Five-year warranty on millwork and other custom fabrication
  • Items not manufactured by Berco are covered by the respective manufacturer's warranty, including chairs, adjustable height pedestals, electrification, network accessories, laminate, and solid surface material

At Berco’s sole discretion, we will repair or replace any item determined by Berco to be defective as a result of manufacturing defects. In no event shall liability under this warranty exceed the original purchase price of the defective product. We will not repair or replace any item which has been abused or subjected to any use other than that which was originally intended for our product.

Berco does not warranty the matching of color, grain and texture of wood due to natural variations, which cannot be controlled. Warranty on plastic laminate, veneer, and solid surface is not covered by Berco but it is covered only by the manufacturers under their warranties. Exclusions from all warranties include: normal wear and tear, customer's own material (COM), products that were not installed, used, or maintained in accordance with product instructions and warnings, and any product cleaned with solvent-based cleaner. Labor reimbursement for repairs, replacements, or storage due to warranty is not covered by Berco's warranty plan. There are no other warranties expressed or implied.