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Ordering and Shipping Information for Berco Tables

NEW: Please review our Updated Freight Policy


Terms Of Sale:

All prices herein are list prices F.O.B destination to the 48 contiguous states.  Orders to Alaska, Hawaii and Puerto Rico are shipped to port of embarkation.

Illustrations, specifications, and prices are based on the latest information at the time of publication.  The right is reserved to make changes at any time without notice regarding pricing, finishes, materials, specifications, and models, and to discontinue models and finishes.

Berco Furniture Solutions is not responsible for omissions or errors in typography or photography.

All orders are subject to acceptance by Berco Furniture Solutions.

Payment terms:  1% 15 days, Net 30 Days.  A 50% deposit prior to order processing must accompany all orders for customers who have not established open account terms with Berco.

Berco does not allow any unearned discounts.  All unearned discounts will be charged back to the customer.  Interest will be collected at the legal maximum rate on all past due accounts.

Berco Furniture Solutions does not allow C.O.D. shipments.

 

New Accounts:

Possession of this price list does not constitute an offer to sell.  Please contact Berco Furniture Solutionsfor your area representative here. (Link to “Find A Rep” PDF)

 

Order Processing:

Purchase Orders must be received in writing.  This includes orders sent via U.S. Postal Service, fax and e-mail.  All orders received via e-mail must contain either a digital signature or a signed purchase order in PDF format.  Duplicate purchase orders not marked “CONFIRMATION” are the sole responsibility of the customer.  Purchase orders must be complete and pricing correct.

 

Important: 

All orders are manufactured and invoiced according to the Order Acknowledgement.  Please review your acknowledgements and immediately report any discrepancies to Berco Furniture Solutions.  If there is a discrepancy between the purchase order and the acknowledgement it is the responsibility of the customer to notify Berco Furniture Solutions immediately.  Modifications to acknowledged orders are not allowed without express written approval from Customer Service.

 

Modifications:

Modifications to our standard items are available.  Call customer service for assistance and pricing.  Engineering charges will be quoted on the initial purchase, if applicable.

 

Cancellations and Changes:

Cancellations or changes will not be accepted once a purchase order has been acknowledged without express written approval from Berco Furniture Solutions.  Requests for order cancellation or change must be received in writing.  If cancellation is approved, a processing fee of 25% of the original purchase amount will be assessed.  All non-standard orders for special construction or special finish cannot be cancelled once work production has started.

 

Taxes:

Applicable sales and other taxes will be charged separately unless the proper exemption certificate for such taxes is supplied.

 

Returns:

Returns will not be accepted without prior written authorization by Berco Furniture Solutions, Customer Service will provide the necessary return authorization forms and Bills of Lading.  Returns that are unauthorized and not accompanied by the required documentation and Bills of Lading will be refused.  The decision to allow product to be returned is at Berco Furniture Solutions sole discretion.

A restocking charge of 25% of the original purchase amount will incur on standard items authorized for return provided all goods are in perfect condition.  All freight charges incurred in the return will be the sole responsibility of the customer.

 

Repairs:

Berco Furniture Solutions will not allow charges for repairs and deductions for repair costs without prior written authorization.  Customer Service will provide the necessary authorization forms and instructions for repairs.

 

Storage Of Goods:

If requested, Berco Furniture Solutions will endeavor to store merchandise for the purchaser.  For rates, please contact our customer service department.